What This FAQ Covers and How to Use It
Most of the questions we receive fall into four areas: account access, local wallet deposits, withdrawal processing, and what to do when your phone or browser behaves unexpectedly mid-session. When you deposit via JazzCash or Easypaisa, the flow is: open your wallet app, select send-money, enter the account number shown on the k66609 deposit screen, and confirm with your PIN. The balance
update follows once the network confirms. If your wallet shows a deduction but your account hasn't updated after a few minutes, the network may still be confirming — if it persists, contact support with your transaction reference ID. Raast works differently because it routes through the interbank system rather than a mobile wallet, and settlement timing can vary, so the Raast entry
in the section below has its own steps. Account login questions — recovering a session, updating your linked mobile number, or connecting a new device — are covered there too. Every answer is kept short so you can read it on the go without needing to scroll through blocks of policy text.
- JazzCash
- Easypaisa
- Raast
- Bank Transfer